Deep Roots Registration Policies
Registrations are only good for the session for which they were purchased. These sessions begin and end on specific dates, and are not refundable or transferable to future sessions. However, they can be transferable to a friend if done within the first two weeks of the session. <!– Students are permitted one (1) make-up for a missed class in a session by attending a different class, at their current class level or below, within that six week session (for instance, if you take classes Thursday Level 2, you may attend a Level 1 Tuesday or Thursday night to substitute your missed class). No make-ups after that session has ended.–>
Class Cancellation Policies
I have only canceled classes for unavoidable situations (contagious illness and unable to get a substitute, or snow–see below). If for some reason, I need to cancel a class, I will to the best of my ability do so with at LEAST 2 hours notice prior to the beginning of the class via an e-mail to all students. I will also post a notice on the class website.
If a single class is canceled in a session, it may not be made-up–pre-registration is the cost of 5 classes, so no value is lost. If for some reason I have to cancel a second class in a session, I will hold a make-up class, credit the balance toward the next session, or issue refunds at my discretion. If a make-up class is held, it will be at a day and time when it seems the most students can attend–it cannot always necessarily be held on the same night and time due to scheduling constraints. If it seems this option prevents too many students from attending, then I will issue credits against the next session.
If there is snow on the ground in Seattle, the community center tends to close. Snow on the ground is generally enough for me to cancel classes anyway–we have an incredibly poor system in place for sanding or plowing roads, and drivers are generally unaccustomed to the driving conditions. I have a lot of students who travel distances–some as far as Puyallup, Olympia, and Arlington!–and I don’t want anyone to endanger themselves by driving on icy roads to class, or miss class due to dangerous road conditions preventing them from attending. So watch your weather reports and road conditions for your first indications if class will be on or not. As is possible, I will make the call no later than *2 hours* prior to the start of the first class of the evening, and will e-mail all students as well as post on the front page of this website.
Free and discounted class promotions, Groupons, LivingSocial, etc cannot be combined. Free first class and social coupons (Groupon, LivingSocial, etc) are not to be used in combination and are for new students only.